Careers with American Property Management

Community Director whose responsibilities include but are not limited to: overseeing the entire operation of the apartment community. The Community Director is responsible for payroll, personnel, resident retention, sales, revenue, expenses, management contract obligations, timely collection of rent, and all company obligations; supervise all property employees and be responsible for the hiring, training, termination and development of staff, while ensuring compliance with American Property Management policies and procedures.

The mission of American Property Management culture involves everyone being fully invested in providing a wonderful customer experience and taking care of the property like it were our own. Which means that we NEVER walk by a piece of trash or pass a task onto another staff member that we can do ourselves.

TO BE SUCCESSFUL IN THIS POSITION, YOU SHOULD HAVE:

• Bachelor’s degree in business, four years’ experience in the student/multi-family housing industry/hotel industry/restaurant management, or equivalent combination of education and experience.
• Demonstrated leadership skills.
• Skills in facility management, budgeting, analytical review of financials, residence life, supervision, business administration, public relations, and a combination of business and development skills.
• The ability to understand and adhere to policies and procedures, use basic math skills, and exercise effective verbal and written communication skills with residents and guests.
• Extensive Excel, Word, and Outlook experience.
• Proven customer service experience.
• A friendly smile and GREAT ATTITUDE.

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Positions open in the following locations:​

• Kirkland, WA
• Stockton, CA

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Assistant Community Director whose responsibilities include but are not limited to: assisting in the administrative and managerial work that involves coordinating and supervising the entire property, and may act as the Community Director in their absence. In this position, you will assist the Community Director with the supervision of all business functions related to the property operations including posting rents, following up on delinquent accounts, working collection files and leasing apartments.

The mission of American Property Management culture involves everyone being fully invested in providing a wonderful customer experience and taking care of the property like it were our own. Which means that we NEVER walk by a piece of trash or pass a task onto another staff member that we can do ourselves.

TO BE SUCCESSFUL IN THIS POSITION, YOU SHOULD HAVE:

• Bachelor degree in business preferred; or 2 years’ experience in the student/multi-family housing industry/hotel industry/restaurant management; or equivalent combination of education and experience.
• Proficient leadership skills and ability to work independently.
• Skills in facility management, budgeting, supervision, business administration, public relations, or a combination of business and development skills.
• The ability to understand and adhere to policies and procedures, use basic math skills, and exercise effective verbal and written communication skills with residents and guests.
• Excel, Word, and Outlook experience.
• Proven customer service experience.
• A friendly smile and GREAT ATTITUDE.

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Positions open in the following locations:​

• Kirkland, WA
• Floating Position for WA locations

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APM is committed to setting the industry standard in customer service and honoring our customers who rely on us for continued, exemplary service year after year.

A great fit for a Community Consultant will have strong customer service skills, great communication skills, be a team player, have experience with sales and/or marketing, and have intermediate computer skills.

We offer competitive pay and full benefit packages including medical, dental, vision, life insurance, 401k, paid holidays, vacation and bonuses!! We believe in promoting from within and offer room for advancement!

AS A COMMUNITY CONSULTANT, YOU WILL BE RESPONSIBLE FOR:

• Leasing and rental of apartments
• Assisting with the processing of rental applications
• Assisting with sales/marketing
• Maintaining courteous communication with residents
• Maintaining Professionalism

Hours: 9:00am to 6:00pm, 5 days per week

American Property Management is an Equal Opportunity Employer (EOE). Selected candidate must be able to pass a pre-employment/post-offer criminal, drug, and credit background check.

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Positions open in the following locations:​

• Gilbert, AZ
• Kirkland, WA

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Who We Are

At American Property Management, we are innovators of our field. We are sales leaders for our prospects. We are problem solvers for our residents. At APM, it’s all about our awesome residents and providing them with exemplary customer service. Every day we strive to live up to our reputation of being the ‘Best Asset Management Company in the West’ and we couldn’t do it without our wonderful employees!

If you are a responsible, dependable, and accountable Property Management professional who wants to work for a company that values commitment, integrity and teamwork, American Property Management is the company for you. We are immediately hiring for a Lease-Up Specialist in Bellevue, WA and the Greater Seattle Area.

 

Position Information

• Location – Bellevue, WA, Kirkland, WA and Burien, WA (Possible travel required)
• Property Information – Varies
• Schedule – Monday through Friday 8am to 5pm - Additional hours/days may be required based on property needs.

Who You Are

To be considered for this position, you should have…

• At least 4+ years’ experience in Property Management
• Experience working on a multifamily property or similar
• Experience in handling at least two lease-ups for communities 150 units or greater.
• Knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws
• LIHTC experience (preferred)
• A positive attitude and a team mentality
• Flexibility and ability to work on own initiative
• Team player
• Excellent Communication skills
• Lease-Up experience required
• Ability to work/ meet deadlines/ good time management
• Understanding of quality systems and procedures
• Experience with MS Outlook, Excel and Word
• The ability to speak, read, write and understand English.

 

A Day in the Life

As a Lease-Up Specialist each day might bring new and exciting things to learn and challenges to solve but your day may include…

• Train site leasing staff on sales
• Set up Pre-Leasing Trailer
• Outside Marketing
• Develop Print Ads
• Update Print Ads
• Maintain knowledge of the current area market.

Other Duties Include

Projects Calendar:

• Follow the 5-month countdown calendar provided by the Sales Manager.  Work together with the Lease-up Manager and/or Sales Manager to split responsibilities.

 

Pre-Leasing Trailer:

• Set up leasing trailer with all office supplies provided by AHB.  Rent furniture for the front of the trailer, purchase decorations and any leasing supplies needed.

 

Lease-up Properties:

• Start six months out using our planning guide as a tool so that when the property opens, the staff will be focused on leasing.  Use Microsoft Projects Template on New Property Opening to ensure that every aspect of opening a new property has been completed and we are ready for the public.  Our new set six-month process will streamline the lease-up for everybody involved.

 

Pre-Leasing:

• Set up a leasing trailer with the Lease-Up Manager/Sales Manager making sure everything needed to ensure pre-leasing begins two months before opening of clubhouse/offices 

Leasing:

• Must achieve at least 12-15 rentals a month depending on project. The lease-up specialist may have multiple properties in lease-up at the same time.  Must be able to travel to properties as needed.   

 

Compliance:

• Preparing all the files needed by residents.
• Preparing move-in packets.
• Maintaining supply of needed materials.
• Helping residents when they move in or move out (this includes unit inspection to ensure that a space is ready to be moved into and that everything is settled when residents move out).
• Preparing move-out material for the property manager.

 

Financial:

• Helping out with the collection and posting of rent.
• Scheduling appointments for prospects to view homes
• Giving a tour of a rental property to interested prospects
• Verifying applications of potential residents.
• Answering calls from interested parties and answering queries from residents.
• Greeting visitors.
• Helping out prospects with the application process by explaining what they need to sign in the application form; this also involves answering whatever questions they may have regarding the forms they need to fill out. Doing this helps make sure that all forms have been properly filled out.
• Performing credit and criminal background checks on prospective residents. This task also involves informing a potential resident that their application has been denied.
• Getting in touch with prospective residents regarding their applications. A specialist calls a resident when their application has been approved and guides them with whatever else is needed from them.
• Making sure the queries of residents are attended to in a timely manner. Doing so is good customer service and helps with retention of residents.
• A leasing specialist is involved with the sales and marketing of a property. As such, part of their tasks involves conducting research about the marketplace to make sure ads reach the right people.
• Conducting inspections of the rental property’s area to give suggestions on how to improve it. Curb appeal matters in attracting residents and keeping them.
• Conducting inspections before move ins. A resident expects a property to be in good condition before they move in.
• Providing incoming residents with an orientation of their rented space.
• Keeping vacancy information up to date.

 

What We Offer

At American Property Management, we couldn’t do business without our rock star employees. As a member of our team, you can enjoy…
 

• Competitive medical, dental and vision benefits for you and your family
• Financial security and protection through short-term/long-term disability plans, and life, accidental death and dismemberment insurance
• Opportunity to contribute in a 401K plan in which the company matches a generous percentage of what you put in
• Paid sick and vacation time
• 6 paid holidays plus 2 paid personal days of your choice!
• A comprehensive training and development program for all of our employees – at the start of employment and beyond
• Monthly sales bonus incentives
• Company provided PPE and opportunity for virtual tours as a result of COVID-19

 

Pre-Employment Screening

Upon submission of your application, you may be invited to participate in a preliminary phone interview as well as take an online job fit assessment. These steps are a required part of our hiring process. Only candidates who complete a phone interview and job fit assessment will be considered for on-site interviews. Upon acceptance of an offer, employees must be able to pass a 5-panel drug screen and background check before starting work with American Property Management.

 

WE ARE AN EQUAL OPPORTUNITY EMPLOYER/AFFIRMATIVE ACTION EMPLOYER

All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy genetics, veteran status , or any other status protected by state or federal law.

EOE/Minorities/Females/Vet/Disability

Please find out more about us on our website:  www.americanpropertymgmt.comPosition open at the following locations:

• Bellevue, WA

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3. ACCOUNTING:

• Follow the Yearly APM Calendar with accounting due dates.  See attached.
• Training with Community Director and Assistant Community Director on the 30-Day Plan.
• Review PO procedures at the sites assigned.
• Approve PO’s weekly and/or as requested by the Community Director
• Review Monday Final Account Statement (FAS) report and follow-up with site on late FAS’s and returned FAS’s.
• Review 60-day PO void report
• Prepare annual budgets for individual portfolios.  Review draft budgets with Regional Manager to review with Operations Director and discuss changes and revision.  Submit final drafts to Regional Manager by September 1^st each year. 
• Ensure that site staff are adhering to established company accounting procedures and timeline for due dates.
• Contracts outside of budget or not budgeted will be discussed with and authorized by Operations Director.
• Collection of monthly contract for each property turned in by December 20^th each year.
• Ensure site staff are uploading invoices each Monday and Tuesday for accounting to post to PO’s

4. COMPLIANCE:

• Follow Company Section 42 compliance procedures, as spelled out in APMI Operations Manual
• Resolve compliance problem list issues within 72 hours of issuance.

5. OTHER:

• Travel as required to assigned properties.
• Encourage positive management-resident relations.
• Assist Community Director in problem resolution with residents and personnel
• Work with Community Director and Regional Manager to develop 10-year forecasting for capital improvements for their individual portfolios.
• Ensure that all outside contractors have current licenses, are bonded, adequately insured and registered with proper state organizations.
• Work with on-site staff, Operations Director and Regional Manager in the opening of new properties, assuring that marketing personnel are trained and in place prior to the turn over of the first building to APM.
• Assist with training of all new hires.
• Ensure residents are provided with a very clean, safe, and well maintained community.
• Ensure all maintenance requests are addressed in an immediate one-call basis, within 24 hours.
• Assist Community Director with supervision of outside contractors working on the properties.
• Ensure that all contractors are licensed and bonded, verifying license, insurance and workers compensation prior to contract approval and work commencement.
• Monitor down units and provide status as requested.
• Obtain a minimum of three bids on all major purchases exceeding $2,000.  Prepare standard form contract and submit to Area Manager for approval.
• Must attend corporate training, as scheduled by Area Manager and Quarterly Meeting 4 times a year.
• All other duties assigned

ORGANIZATION RELATIONSHIPS

Working closely with the Regional Manager and Operations Director to oversee all phases of the operation of assigned properties, including but not limited to, the general administration and maintenance of the physical properties.  Direct and control all personnel and resources to the end that the property is maintained at all times in good physical condition with a stabilized fiscal result. Assist in opening new complexes as directed by Regional Manager or Operations Director, which could include hiring of personnel, set-up of office and recreational room and training of on-site personnel, as necessary.  Be able to relieve or schedule relief of a Community Director of any complex for emergency or vacation time.

KNOWLEDGE, SKILLS AND ABILITIES:

• Communication
  • Requires ability to communicate effectively in English both verbally and in writing.
  • Ability to follow appropriate communications channels.
• Team Building/Interpersonal Skills
  • Demonstrates competency by maintaining positive, collaborative, and constructive interpersonal relationships.
  • Understands and practices the principles of effective teamwork.

DISCLAIMER

This position has access to both company and resident confidential information (e.g. resident units, resident personal info, company accounts, company petty cash, etc.) and it is expected that you will follow all company policies and procedures whenever using or coming into contact with company/resident information and/or company finances of any kind.

Employee must be able to pass a pre-employment/ post hire drug screen and background check.

 

Positions open in the following locations:

• WA Area Manager (x2)
• Ca Area Manager
• Oregon Area Manager

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Who We Are

At American Property Management, we are innovators of our field. We are sales leaders for our prospects. We are problem solvers for our residents. At APM, it’s all about our awesome residents and providing them with exemplary customer service. Every day we strive to live up to our reputation of being the ‘Best Asset Management Company in the West’ and we couldn’t do it without our wonderful employees!

If you are a responsible, dependable, and accountable Property Management professional who wants to work for a company that values commitment, integrity and teamwork, American Property Management is the company for you. We are immediately hiring for a Regional Manager in Bellevue, WA.

Position Information

• Location – Based at corporate office in Bellevue, WA, travel to properties is required.
• Portfolio Information – TBD
• Schedule – Monday - Friday 7am to 5pm – Additional days and hours may be required based on company needs.

MUST be willing to travel up to but not limited to 75% of the time.

Who You Are
To be considered for this position, you must have the following skills/abilities:

• A minimum of 7-10+ years' experience managing multiple apartment communities greater than 100 units each.
• Ability to effectively communicate both orally and in written correspondence.
• Ability to effectively train and manage your teams.
• Experience with budgets, property inspections, financials and property management operations.
• The ability to read, write and speak English fluently.

What You'll Do

As a Regional Manager, you will have the opportunity to take on new challenges every day. Some duties include but are not limited to:

• Direct all property operations within an assigned portfolio and ensure that the financial and business objectives are being achieved.
• Hire, coach and mentor your team to be the best in the business.
• Review property performance and evaluate marketing, pricing and financial strategies.
• Oversee customer service function for residents, vendors, brokers, and owners.
• Monitor resident satisfaction and retention.
• Position your portfolio of properties to be the most desirable in the area.

What We Offer

At American Property Management, we couldn’t do business without our rock star employees. As a member of our team, you can enjoy…

• Competitive medical, dental and vision benefits for you and your family
• Financial security and protection through short-term/long-term disability plans, and life, accidental death and dismemberment insurance
• Opportunity to contribute in a 401K plan in which the company matches a generous percentage of what you put in
• Paid sick and vacation time
• 6 paid holidays plus 2 paid personal days of your choice!
• A comprehensive training and development program for all of our employees – at the start of employment and beyond
• Monthly sales bonus incentives
• Company provided PPE and opportunity for virtual tours as a result of COVID-19

Pre-Employment Screening

Upon submission of your application, you may be invited to participate in a preliminary phone interview as well as take an online job fit assessment. These steps are a required part of our hiring process. Only candidates who complete a phone interview and job fit assessment will be considered for on-site interviews. Upon acceptance of an offer, employees must be able to pass a 5-panel drug screen and background check before starting work with American Property Management.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER/AFFIRMATIVE ACTION EMPLOYER

All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy genetics, veteran status , or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability.

Please find out more about us on our website: www.americanpropertymgmt.com

Positions open in the following locations:

• Bellevue, WA

Email Us